Graceful Disasters

Sooner or later, every webapp goes down. Learn how to handle those disasters with grace.

Incident Management Process

Provides an overview to the GD Incident Management Process and the
roles people will be playing.

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The Post-Mortem

Provides an overview to the Post-Mortem, its handling, and it's key role in the process.

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Example Severity Level Descriptions

Use these as templates for defining how you'll handle incidents at different severity levels.

These Docs are Open Source

The files for this site can all be found in Markdown (plain text) format on Github. Please grab a copy and customize them to meet the needs of your organization, then send us your feedback and improvemnts so that everyone's process can benefit.

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